100 free letters. No obligation trial.
Sign up before 31 January 2026.
Learn more →
We handle your GP letters.
Built by doctors. Just £0.80 per letter. 100 free letters.
No minimum term.
Try for free
Learn more
We support all major clinical systems
Read how we compare to Anima and BetterLetter
Built by people who run NHS primary care services, ideoshift takes a different approach to document processing and back-office support.
Learn more
Try for free
Finalist in the General Practice
Awards 2025
We are shortlisted for digital provider of the year
Learn more
Try for free
“Our recurring backlog issue is finally gone. The results have been incredible.”
Stephanie Wightman
Willows Health
A simple plan
For all size GP practices & groups.
£0.80
/ letter
100 free letters
No minimum term
72 hour max turnaround time
Try for free
A PCN plan
Per patient pricing
£0.30
pp / month
1 year term
Backed by SLA
Account manager
Try for free
A call handling plan (pilot)
We answer your calls
£16
/ hour
Patient calls answered
Using your digital front door
Easy setup
Get in touch
Powered by 80 expert coders
Our coders work to a strict SOP and training framework, and are fully vetted and continuously monitored to ensure your letters are handled correctly.
Try for free
Compliant
Covered by NHS DSPT, ISO27001, Cyber Essentials, NHS Purchasing Framework, ICO registration and a highly-secure infrastructure.
Try for free
500,000+ letters processed
Tested, compliant and with over 30 practices using our service. Over 98% accuracy rate. Try it out today with 100 free letters.
Try for free
“Working with ideoshift has been a game-changer. They’ve cleared our backlog, allowing our team to focus on what truly matters—delivering excellent patient care.”
Farahnaz Pinto
Ar-Razi Medical Centre
The details
Governance
We adhere to the Guide to Clinical Coding Audit Best Practice v15.0 and deliver a monthly report summarising:
The total letters processed.
Audited data for all read coders to demonstrate best practices to regulators.
We use an NHS approved IT provider to connect securely into TPP SystmOne, EMIS Web & Docman.
Key benefits
Our service allows GP practices to outsource document processing, freeing up valuable time, reducing costs, and mitigating governance risks. With our expertise, your practice can focus on patient care while ensuring compliance with the highest governance standards.
By outsourcing document processing to Ideoshift, practices gain:
More time for patient care.
Lower costs compared to in-house processing.
Improved compliance, with clear audit trails for regulators.
Pace
95% of documents are typically processed within 48 working hours.
100% are typically completed within 72 working hours.
We are here
ideoshift ltd3rd Floor, 86-90 Paul Street,London, EC2A 4NE
You can call or email us
020 4591 8198
hello@ideoshift.co.uk
Made by
GPs in the NHS.
